Privacy Policy
I. Personal Information We Collect
We automatically collect certain information about your device when you visit our site, including your web browser, IP address, time zone, and cookies installed on your device. We also gather information about the web pages or products you view, the websites or search terms that referred you to our site, and how you interact with our site. We refer to this collected information as "Device Information."
We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
When you make a purchase or attempt to make a purchase through our site, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
II. Ways We Use Your Personal Information
We use the Order Information we collect to fulfill and process orders, including processing payment information, arranging shipping, and providing invoices and order confirmations. Additionally, we may use the Order Information to communicate with you, screen orders for potential risks or fraud, and provide you with relevant information or advertising about our products or services based on your preferences.
We use the Device Information, particularly your IP address, to help us screen for potential risks and fraud, improve and optimize our website, understand how our customers interact with our site and assess the success of our marketing and advertising campaigns.
III. Consent
By providing us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you imply your consent for us to collect and use that information solely for the specified reason. If we require your personal information for secondary purposes, such as marketing, we will either ask for your expressed consent or provide you with an opportunity to deny it.
IV. Sharing Your Personal Information
We share your Personal Information with third-party service providers to assist us in using your Personal Information as described above. For example, we use Shopify to power our online store. You can review how Shopify uses your Personal Information by visiting their privacy policy at https://www.shopify.com/legal/privacy.
Additionally, we use Google Analytics to understand how our customers use our site. You can learn more about how Google uses your Personal Information by reviewing its privacy policy at https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests for information, protect our rights, or fulfill our contractual obligations.
V. Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt-out of receiving targeted advertising from specific platforms by visiting the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt-out of targeted advertising from various services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
VI. Do Not Track
Please note that our website does not alter its data collection and usage practices in response to "Do Not Track" signals from your browser.
VII. Your Rights
If you are a European resident, you have the right to access, correct or delete the personal information we hold about you. If you would like to exercise this right, please contact us using the contact information provided below.
Additionally, if you are a European resident, we process your information to fulfill contracts we have with you (such as processing orders) and for our legitimate business interests as mentioned in this Privacy Policy.
Please note that your personal information may be transferred outside of Europe, including to the United Kingdom, for processing and storage.
VIII. Data Retention
We retain your Order Information for our records unless you request us to delete it. When you place an order through our website, we will maintain the necessary information as required for order fulfillment, financial record-keeping, and compliance with applicable laws.
IX. Changes
We may update our privacy policy from time to time to reflect changes in our practices, legal obligations, or operational requirements. We encourage you to review this policy periodically for any updates. The revised policy will be effective as of the date it is posted on our website.
X. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the way we handle your personal information, please contact us at:
Email: info@gokotta.us
Our Head Office
VELAHOME CO.,LTD.
99/120 Moo 1
Ratchaphruek Rd, Nonthaburi 11120 Thailand
Thank you for trusting our home brand and reviewing our privacy policy. We wish you a comfortable and satisfying shopping experience with us.
